3 Collection and use of personal data
When you visit our website, your IP address, the website from which you access our website, the type of operating system and browser software used and the sections of our website that you are currently visiting, including date and duration, are automatically recorded.
Most of the Internet services provided by CTC may be visited and used without personal registration and disclosure of personal data. However, in order to be able to use certain functions on our website, disclosure of personal data is necessary. In such cases, you may not be able to access a particular offer, or we may not be able to answer your question, if you do not give us all the required personal data.
CTC uses your personal data that are acquired through this website in order to provide you with the information, services and products requested by you. We also use your personal data in order to offer you new products and services that may be of interest to you, or for purposes that result from the connection or of which we have informed you separately in acquiring such data. Furthermore, CTC uses your email address in order to respond to your questions and suggestions.
4 Storage of Personal Data
We will retain your Personal Data for as long as long as you maintain an account.
The personal data collected and recorded by CTC are stored for a duration of 3 months and then we will delete your Personal Data permanently from our systems.
5 Your Rights
You have the following rights towards the company with regard to personal data concerning you:
- Right to information
- Right to rectification
- Right to erasure (“Right to be forgotten”)
- Right to restriction of processing, and
- Right to data portability.
You also have the right to lodge a complaint with a supervisory authority regarding our processing of your personal data.
6 Disclosure of personal data to third parties
These partners are required to keep this data confidential and may not use it for any purpose other than to carry out the services they are performing for CTC.
We also wish to bring to your attention the fact that CTC may be forced by official directives or orders to disclose your personal data.
8 Data security
CTC takes measures to assure the security and confidentiality of the personal data it acquires. CTC uses appropriate technical and organizational measures to protect these data against loss and unauthorized processing, as well as abuse, impermissible access and destruction. CTC assumes no responsibility for the security of your data while they are transmitted over the Internet.
9 Google Analytics
This website uses Google Analytics, a web analytics service provided by Google, Inc. (1600 Amphi-theatre Parkway Mountain View, CA 94043, USA). The information generated by the cookie about your use of our website (including your IP address) will be transmitted to and stored by Google on servers in the United States.
Google uses this information on our behalf to evaluate the use of this site by the user, to compile reports on activities within this site and to provide additional services related to the use of this site and the Internet. Pseudonymous user profiles can be created from the processed data.
We have entered into an agreement with Google for contract data processing and are fully implementing the strict requirements of the German data protection authorities when using Google Analytics.
We only use Google Analytics with IP anonymization enabled. This means that the user’s IP address will be abbreviated by Google within the European Union or in other states parties to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transferred to a Google server in the US and abbreviated there. The IP address transmitted by the user’s browser is not merged with other data from Google.
For further information on Google's use of the data for advertising purposes, possible settings and opt-out possibilities, please refer to Google's web pages:
10 Integration of YouTube Videos
12 Right of information and questions
CTC tries to insure that personal data recorded are always correct, updated and reliable with respect to their intended use. Should you wish to see, correct or delete your personal data that is processed through this website, please contact us via email at infoctc.ch. And please give us enough information for us to be able to identify your personal data. We will send you the information requested within 30 days. Should a formal law or our own interests, or the interests of others limit your right to information, we will inform you of this in a written decision, with the applicable grounds.
When you contact us by e-mail or via a contact form, the data you provide (your e-mail address, if applicable your name and your telephone number) will be stored by us in order to answer your questions. We delete the data arising in this context after the storage is no longer necessary, or limit the processing if statutory retention obligations exist.
CTC Analytics AG
T +41 61 765 81 00
F +41 61 765 81 99